Privacy Policy

1. Who We Are

Visaboy ("we", "us", "our") operates the website at visaboy.com. We provide a visa appointment tracking service that monitors VFS Global and other visa application center portals for available Schengen visa slots.

2. Information We Collect

We collect the following types of information:

• Account information: When you create an account, we collect your name, email address, and password. If you sign up via a third-party provider (e.g. Google), we receive your name and email from that provider.
• Usage data: We collect information about how you use our service, including pages visited, features used, appointment searches, and notification preferences.
• Analytics data: We use analytics tools to collect anonymized data such as browser type, device type, operating system, referring URLs, and general geographic location (country/city level).
• Cookies: We use essential cookies to maintain your session and preferences. Analytics cookies are used to understand how visitors interact with our site.

3. How We Use Your Information

• To provide and maintain our visa appointment tracking service
• To send you appointment notifications and alerts you have opted into
• To manage your account and provide customer support
• To analyze usage patterns and improve our service
• To communicate service updates and changes
• To detect and prevent fraud or abuse

4. Notifications

If you opt in to appointment notifications (via email or Telegram), we will send you alerts when visa slots matching your preferences become available. You can opt out of notifications at any time through your account settings or by following the unsubscribe instructions in any notification.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers: Third-party services that help us operate our platform (hosting, analytics, email delivery). These providers only access data necessary to perform their services.
• Legal requirements: When required by law, court order, or governmental authority.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes. Analytics data is retained in anonymized form.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Export your data in a portable format
• Opt out of marketing communications

To exercise any of these rights, contact us at the email address below.

9. Third-Party Links

Our service contains links to VFS Global and other visa application center websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

support@visaboy.com